When considering the resources required to rollout servers, desktops, networking. Mobile, and printing devices, large-scale deployments can be extremely complex and costly for many organizations. Our Managed Services combine comprehensive project management with exceptional technical execution to address the unique needs of your customer.
Key Features
- Managed Installation – dedicated project manager, hardware inspection, damage assessment, CPU and monitor installation, printer set up, join to company domain, migration of user settings and credentials, onsite additional peripheral installation, onsite data migration and application load, de-installation, redeployment
- Asset Recovery Service – cash-back solution for equipment on the basis of its remaining market value
- Service Account Managers – single point of contact for services related escalations, problem management, reporting, team meetings and customer visits
Benefits of Managed Services:
- Fast and seamless integration
- Improved cost control
- Resource optimization – freeing the customer`s IT staff to focus on more strategic business initiatives
- Maximum convenience to minimize downtime - flexible scheduling options to meet the needs of your customer`s business (weekday, weekend or after-hours installation to minimize interruption)
- Dedicated Project Manager works closely with the customer to ensure successful initiation, planning, execution and completion of projects
- Technical Account Managers – technical services delivery focal point, product support, consistent communication development and maintenance, work to Lenovo™ and the customer`s KPIs.
Benefits of Managed Services
- Fast and seamless integration
- Improved cost control
- Resource optimization – freeing the customer`s IT staff to focus on more strategic business initiatives
- Maximum convenience to minimize downtime - flexible scheduling options to meet the needs of your customer`s business (weekday, weekend or after-hours installation to minimize interruption)
- Dedicated Project Manager works closely with the customer to ensure successful initiation, planning, execution and completion of projects
