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Network

Management

Network Managed Service

Network

Operations

Center (NOC)

Monitoring and managing network components such

as firewalls, routers, switches and load balancers

System

Management

Monitoring and managing physical and virtual OS

servers, email systems, web and database application

servers

Supported

Technologies

Most business critical applications, operating systems,

hypervisors and networking infrastructure.

Purchase Options

Choose service offerings that fit your needs and

complement hosted or cloud offerings

Facilities

Managing infrastructure on your premises, in ABS

data center or at third party providers

Regionally located within greater Cairo, Staffed 24/7 for

continuous Level 1 – Level 3 support. Standard

escalation services are available

Service Level Agreement ( SLA )

Up to 100% uptime

*Depends on the deployment architecture. No less than 99.9% SLA, up to 100% for qualifying architectures

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