Network
Management
Network Managed Service
Network
Operations
Center (NOC)
Monitoring and managing network components such
as firewalls, routers, switches and load balancers
System
Management
Monitoring and managing physical and virtual OS
servers, email systems, web and database application
servers
Supported
Technologies
Most business critical applications, operating systems,
hypervisors and networking infrastructure.
Purchase Options
Choose service offerings that fit your needs and
complement hosted or cloud offerings
Facilities
Managing infrastructure on your premises, in ABS
data center or at third party providers
Regionally located within greater Cairo, Staffed 24/7 for
continuous Level 1 – Level 3 support. Standard
escalation services are available
Service Level Agreement ( SLA )
Up to 100% uptime
*Depends on the deployment architecture. No less than 99.9% SLA, up to 100% for qualifying architectures
